Frequently Asked Questions

Ordering

How do I order a full kitchen? You can order directly from our bundle deals and unit ranges online, or send us your plan and we'll help build the right package and quotation for you.

Can I get help planning my kitchen? Yes — our free kitchen planning service is here to help. Send us your measurements or plan and we'll advise on layout, units and worktops.

Worktops

What worktops do you offer? We supply Kronodesign and Duropal laminate worktops in postformed and square-edged profiles, plus matching breakfast bars, upstands, splashbacks and edging. Headline worktop prices always reflect the genuine worktop slab.

Are worktops included in the bundle deal? Eligible complete kitchen bundles include two free Kronodesign postformed 38mm worktops, each up to 3050 × 600mm, in selected eligible décors. Breakfast bars, square-edged upgrades, upstands, splashbacks and edging are not included free.

Assembly & delivery

Are cabinets flat-packed or built? Cabinets can be supplied fully rigid (pre-built). Eligible bundles include a free rigid assembly upgrade. This does not include installation at your property.

How much is delivery? See our Delivery Information page. Standard worktop delivery is normally £39.99, with free delivery on eligible worktops and bundles for a limited period.

After your order

How do I track my order? Sign in to your account to view order updates, or contact us any time.

What is your returns policy? Please see our Refund Policy.

Trade

Do you work with trade customers? Yes. Please use our contact page to discuss trade enquiries.